Shipping Policy
Shipping Policy
We ship across Albania, Kosovo, and North Macedonia.
All orders are fulfilled through our Kosovo and Albania logistics network to ensure fast and reliable delivery.
Shipping
Albania
Free shipping on orders over €100
Kosovo
Free shipping on orders over €100
North Macedonia
Free shipping on orders over €100
Shipping fees for orders below these thresholds are calculated at checkout.
Processing
Orders are processed within 1 business day.
Orders placed after 15:00 (Mon–Fri) are processed the next business day.
Orders placed on weekends or public holidays are processed on the following business day.
During peak periods, processing may take slightly longer. We will notify you if your order is affected.
Delivery Times
Albania: 3-5 business days
Kosovo: 1-2 business days
North Macedonia: 3-5 business days
Delivery times are estimates and may vary due to external factors such as customs or courier delays.
Tracking
Once your order ships, you will receive a confirmation email with tracking details.
Damaged Items
If your order arrives damaged, please contact the shipping carrier to initiate a claim.
We recommend keeping all packaging until the issue is resolved.
Returns
Returns are handled according to our Return & Refund Policy, available on our website. Please review it before initiating a return.
